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It's been a rough couple of weeks here, sick kids and school holidays do not make for an easy time of it. Work commitments took a backseat to being mum, sometimes its the way its gotta be.
I am currently in the design stage of the Beauty Therapy project. I need to give the client a few options for how she wants the imagery for her Facebook page and website to look. The brief so far is that she doesn't want things to be too "pretty" because her salon isn't about pampering, its about beautifying yourself. I've got a few stock sites I use for this type of thing but its been tough because it seems as though when the world thinks of beauty therapy, they associate it with the exact type of things my client doesn't want to display. Makes my job a bit tougher but I do enjoy a challenge. I am going to try and give the client some images to consider, see where her preferences lie and then take it from there. Wish me luck! Until next time... Fx I've had two situations recently where a client was about head down a track that I thought was not such a great idea and I found myself in a tricky situation; do I tell them how bad their idea is, or do I try to make lemonade?
The first time I took the easy way out, I provided other ideas and encouraged them to think about their options instead of rushing in with the current "winner". It worked, but it almost didn't. I was discussing it with a friend of mine she said, "but this is why they've come to you, so you can tell them something isn't going to work. You should have told them how bad that idea was." She had a point but I didn't want to offend a client, I felt that in a roundabout way I had let them know the idea wasn't gold in my opinion. But should I have taken a stronger stance? What would I have done if they had decided to run with the original plan? Later on I found myself in a similar situation, where a client's enthusiasm for a bad idea put me in a spot of bother, I took more decisive action; I told them about the wasted opportunity if they continued down that track and gave them alternative ideas. I figured that if I presented things professionally, they would understand. And they did! It's hard trying to sidestep other people's ideas without upsetting them, but I have to trust my professional instincts and give the client alternative ideas. It's what I'm there for. Until next time... Fx |
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